Before the cleaning
Do I need to be home?
Whether anyone will be there, and how we get in if nobody is, go on the call: a gate code, a key or lockbox, a front desk and a visitor sheet, a service elevator with its own rules. Say which one works for your home and we build the visit around it. A maid service visit can run with the household out of the way.
What should I do before you come?
A short pickup helps: loose clothes off the floor, a child's toys off the kitchen table, the counters clear so we can get to them. Running the vacuum ahead of us is not useful, because that undoes the visit before it starts. If a product in the house needs to be used or avoided, say so on the call rather than at the door.
I live in a condo or apartment: what should I tell you about the building?
Parking, how long a space holds, whether a loading zone is available, the gate code if there is one, the elevator (passenger or service), the front desk and its visitor sheet, and any building rule about service work on weekdays or weekends. Each one shifts the setup, which is why apartment and condo cleaning runs them through on a page of its own.
What about pets?
Dogs that shed add work for the floors, and cats often want a quiet room while a cleaning happens. A nervous animal can sit behind a closed bedroom door with water and a bed. Products the pet needs come up on the same call, so nothing on the day surprises either side.
What gets cleaned
What does a standard cleaning include?
Kitchens and bathrooms carry most of the visit. In the kitchen, counters, the sink, the stovetop and the fronts of appliances. In the bathroom, the shower or tub, the toilet, the vanity and the mirror. Dusting is worked from the floor. Floors go last. Beds get made if you ask. The full room-by-room list is in the guide on what a standard cleaning includes.
Deep cleaning or regular cleaning?
A regular clean resets the surfaces a household touches every day. A deep clean reaches what builds up out of sight: baseboards and door frames, cabinet fronts, grout, soap scum on shower glass, inside appliances, the tops of light fixtures. A first visit on a schedule is often the deep one, and the choice is walked through further on deep cleaning or regular cleaning.
Do you clean inside the fridge and oven?
If you ask on the call, yes. The inside of appliances is extra work on top of a standard visit, so it belongs in the plan rather than as a surprise at the door. A deep cleaning service absorbs these when they come up with other buildup.
Can you get hard water spots off the shower glass?
We take off the soap scum and the water film that have built on glass, tile and chrome. We do not promise that etched glass, where the mineral has worked into the surface itself, comes back. The guide on hard water spots on glass walks through the difference and how a deep clean works through it.
What do you not do?
Carpet shampooing, outside windows above the ground floor, pressure washing, duct cleaning, hauling or cleanouts, hazardous materials, and office and commercial spaces are other trades. Anything past surface spots on tile and grout is a mold professional's job. We do not move heavy furniture, scrape or sand paint, or take chemicals away. The services hub has the full list under cleaning services in San Diego.
Prices
How is house cleaning priced in San Diego?
Rooms and bathrooms, how long since a thorough clean, pets, how we get into the building, and whether this is a one-off or part of a schedule all shape the number. Each driver is laid out on what moves a cleaning price.
Why not a price over the phone before we talk it through?
The questions on the call sort a condo in a mid-rise from a detached house with a long walk from the street, a lived-in place from one that has gone quiet, and a one-off visit from the start of a schedule. The price is set for the specific home, after the call sorts out what the visit covers. The cost guide runs the drivers.
Do you charge by the hour?
The cleaning cost guide walks through what moves the number up or down for a given home, without a figure in sight.
Moving and renting in San Diego
Will a move-out cleaning get my deposit back?
We can only speak to the cleaning. California's deposit law lets a landlord use the deposit for the cleaning needed to return the unit to the same level of cleanliness it was in when the tenancy began, and since April 1, 2025 the landlord has had to photograph the unit after it is handed back and before any cleaning or repairs the deposit will cover, and again once that work is done. Keep your own photos too. The move-out cleaning checklist covers the cleaning side.
Can you clean my old place and my new one?
A move-out at the old place and a move-in cleaning at the new one are two visits on their own prices, in the calendar the household already has. Settle the order with the mover first so neither visit lands with the truck.
San Diego rules
Where does the mop water go?
City code makes it unlawful for anyone to cause a non-storm water discharge to the City's storm drain system, and the code counts streets, catch basins, curbs and gutters as part of that system. Think Blue, the City's stormwater program, names mopping among the wash water that must never enter it, and the alternative the City lists is a sink, a toilet or a cleanout.
What do I do with old cleaning products?
They go to the City's household hazardous waste facility, by appointment, for City residents. The City says items labeled Caution, Warning, Danger, Poison, Toxic, Flammable or Corrosive must go to a collection facility, not into the trash or down drains. It does not take business waste, so a cleaning company cannot bring yours. The move-out cleaning page covers how the rest of the visit lines up when a cabinet of old products needs to go.
Talking to us
What happens when I call?
We ask about the place: rooms, bathrooms, pets, when the home was last thoroughly cleaned, how we get into the building and the door. The questions sort which kind of cleaning fits. The price for the visit is agreed before any cleaning starts, and the cleaning does not begin before you say go. More on what the call sorts out.
What should I have ready?
The address and the unit number, the number of rooms and bathrooms, pets and what kind, how we get into the building and the door, when the place was last thoroughly cleaned, and anything you want left alone. If a product preference matters, say so. A short list is on the phone number and callback page.
Can I leave my number instead of calling?
The callback form below the phone number takes a name, a number and a short note. See the number to call for both.
